Returns & Exchanges
At Luger GG, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery for a full refund.
Initiate Your Request
Log in to your Luger GG account and navigate to the 'Order History' section to select the items you wish to return and receive a return authorization number.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the product is in its original, unused condition to qualify for a refund.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup at your convenience.
Receive Your Refund
Once our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing